SERVPRO of Panthersville Employee Photos

Kiara Boone

Kiara Boone

Kiara Boone is the Administrative Assistant at SERVPRO® of Panthersville. Throughout her past experiences, she has been thoroughly trained in customer service and communication. She received a Bachelor of Science Degree in Public Health from Baylor University, and she is certified in the Employee Certification Training Program (ECTP). Kiara Boone’s goal is to excel in a career in the Restoration industry, and so she completed the Xactimate training course, and she also obtained the Institute of Inspection Cleaning and Restoration Certification (IICRC) Water Restoration Technician (WRT) certification. She is focused on providing a positive experience for all customers. Her life at SERVPRO® of Panthersville consists of ensuring that each job is documented and handled promptly and professionally. In the event of Water, Fire, Mold, or Storm damages, she is there to provide superior customer service to assure our customers that everything will be “Like it never even happened.”

Mark Simmonds

Mark Simmonds

Mark Simmonds is the Production Crew Chief and Supervisor at SERVPRO® of Panthersville. His extensive knowledge of the restoration industry and outstanding customer service helps SERVPRO® of Panthersville to provide excellent and proficient services to our customers in Water, Fire, Mold, and Storm remediation services. He is a certified Water Restoration Technician (WRT) with the Institute of Inspection Cleaning and Restoration Certification (IICRC), he is interested in learning new things, and as such he intends to pursue additional related accreditations in the near future. Mark Simmonds’ goal is to ensure that each job is completed professionally, and he is completely satisfied daily knowing that he has made a difference in someone’s life. His heart is gratified when he helps our customers by restoring their properties after a disaster “Like it never even happened.”

Kiannie Tisdel

Kiannie Tisdel

Kiannie Tisdel is the Office Receptionist and Dispatcher at SERVPRO® of Panthersville. In this role, she performs all Office Receptionist tasks related to customer calls, job management and tracking, scheduling of jobs, accounts receivables, and customer satisfaction activities. Her core responsibilities include communicating with customers and insurance companies regarding payments, dispatching jobs and job referrals to the Production staff, and performing general office duties, such as drafting correspondences, filing, and creating reports. Kiannie Tisdel received a Bachelor’s Degree in Business Administration specializing in Accounting from DeVry University, and she is certified in the Employee Certification Training Program (ECTP). She embraces excellent customer service, and so she works diligently to support our customers throughout the processes of Water, Fire, Mold, or Storm restoration services. In essence, she provides our customers with an impeccable experience “Like it never even happened.”